Refund policy

*Note: All accessories, Good Bye Good Buy items, gifts with purchase (GWP), and items marked final sale on site and at checkout are final sale and not eligible for refunds/exchanges.

All product must be in new, unused condition with all the original Left On Friday tags and that handy hygiene sticker must still be attached. We reserve the right to refuse a refund if a product is damaged, excessively dirty, or missing tags/stickers.

Returns and exchanges can be made within 21 days from the date your order is delivered. We offer a one time complimentary exchange or return for a store credit, at no additional cost. Exchange orders are sent via standard shipping. Generate your return here. You will need your order number and zip code. If you are returning for a refund to your original form of payment, a $10 processing fee per order (not per item) will be deducted from your refund due.

Clare V. Accessories:

Returns are accepted within 21 days of delivery. Items must be unworn, in original condition, and returned in original packaging with proof of purchase. Clare V. reserves the right to refuse returns that don't meet these requirements.

We offer a one time complimentary exchange or return for a store credit, at no additional cost. If you are returning for a refund to your original form of payment, a $10 processing fee per order will be deducted from your refund due. Note that this fee is not per item and only one $10 charge will be made per return order. If multiple returns/exchanges are generated on the same order, the return fee will be applied to each return order.

Get started here. You will need your order number and 5-digit zip code.

Your refund will be credited to your original payment method, less the return processing fee per return order, or to store credit, depending on what you selected when submitting the return. Note that it may take up to 7 business days for our warehouse to process your refund once your return has been received, regardless of how you are receiving your refund. You will receive an email once your refund has been processed. Please note refunds may take up to 10 business days to reflect on your statement depending on your banking institution. Once your return label is generated, tracking information will be emailed to you so you can track your return.

Each order requires its own return label and should be sent back to us separately. This helps our warehouse team to ensure your returns are processed as quickly as possible once received!

Yes! In-store purchases from one of our flagship stores can be returned online as long as you have your order number, and as long as the items were paid for with a credit card. Just reach out to us via our online chat or contact us here, and we'll help you get started. Please note that if you paid with a debit card, you'll need to drop by the store with your item and card, and we’ll handle it there.

For online purchases, you can bring your return in-store to one of our flagship locations as long as you have your order number or order confirmation email and it meets our return policy criteria. We can't accept cross-border returns, so the item must have been purchased in the same country as the store you visit.

Our zipper bags are created to help you out with life…a wet/dry bag for your swimsuit, a beach bag for your phone, sunscreen & surf wax, a cord case for your carry-on, a cosmetic case for every day. It’s reusable and complimentary so no need to send it back with your return or exchange. Think of it as our gift to you!